You may have been postponing that call to the foundation repair company, even though you’re sure that there’s something wrong with your house. See cracks on the walls and they’re getting bigger? Maybe you noticed the floors being un-level or the doors sticking. Maybe you don’t even have no idea whom to call.
Like many other homeowners, you probably know little about foundation repair, but would like to hire people who are not only competent but honest in their dealings. The good news is, you will find a lot of good companies out there, but also some cowboys that you have to avoid at all costs.
When planning to hire a certain foundation repair company, first consider the following:
The Importance of Research
Make sure to spend some time researching the background of the company you’re interested in. Read testimonials or reviews about them, but stick to well-known and credible sites like Angie’s List, Yelp, HomeAdvisor and the Better Business Bureau. Of course, you’ll want to spend time exploring the company website to know basic details about them.
Asking for Recommendations
Referrals are still the best way to locate reputable service professionals, so start asking around. Perhaps they had some foundation work performed on their home in the recent past, or a friend of theirs. Talk to them regarding the quality of work, professionalism and pricing of the recommended company. People usually enjoy helping others with this kind of information.
One of the best things you can do to ensure that you end up with the right foundation repair company is to consider several instead of just one. Besides, you can’t accurately assume that a certain company is the best for you if you don’t even have a point of reference.
Quality of Products
Pay close attention to the types of products they use and the quality. If your problems about piers, learn as much as you can about their foundation piers. As they say, you get what you pay for, and this couldn’t be truer when you talk about building foundation. Many companies offer cheap and substandard products, and you have to totally avoid them. Besides product quality, warranty is another thing you need to ask them about. This is probably the most crucial of all considerations and for obvious reasons. This should also be a main point of comparison when assessing your prospects.
You can tell a lot about a company just by the way they treat you on the phone when you call them for the first time. Focus on professionalism and basic courtesy. If you inquired through email, did they respond in a timely manner? When they came over to personally inspect your property, were they polite and helpful enough with all your questions? You shouldn’t take these things for granted because you don’t want to deal with a company that doesn’t appreciate you as a customer.